After shipping, you will receive an email with your tracking number - so you can see exactly when your parcel will arrive safely and you can start your next theme park adventure.
How long will it take to ship my order?
Our parcels cover the distance as fast as a rollercoaster. Your new favorite outfit usually arrives within 2-4 working days.
How do returns work if something doesn't suit me?
Everything is easy! You can return your order within 14 days. You can find information on this on our Returns page - like a safe entrance to the station after your journey.
How do I find the right size?
Our size guide will help you find the perfect fit - so that your outfit fits every loop and nothing pinches.
How do I look after my Lucky Looping products properly?
In the care instructions, we show you how to keep your favorite item in shape for each product - from the washing machine to the dryer, so that your outfit is ready for many more counts.
Which payment methods do you offer?
There are many payment methods available to you. It's best to take a look at the payment methods page.
Where can I meet you at theme parks?
Who would have thought it? But we're out and about in parks ourselves! Follow us on Instagram or TikTok to see where we're off to. Maybe we'll meet up in the next queue!
Are there any gift vouchers or discount campaigns?
But of course! Subscribe to our newsletter to receive exclusive codes and promotions - to make your next theme park trip even more fun.
Do you need more help?
You are welcome to contact us personally and we will help you further.
