Statutory Warranty
When you purchase goods, you, as a consumer, are entitled to statutory warranty rights—valid throughout the EU for at least two years from the date you receive the goods. This means that if a product is defective or does not match what was agreed upon, you have the right to have it repaired, replaced, or to receive a price reduction, or, under certain conditions, a refund.
These statutory rights apply regardless of any additional manufacturer’s warranty and are free of charge for you. The following official notice from the European Commission provides a clear summary of your most important rights:
For more information about your statutory warranty rights, visit the official European Union portal: https://europa.eu/youreurope/garantien